If someone has passed away, call us for immediate support. Our caring funeral specialists will answer your call any time, day or night, and gently guide you through the next steps.
Since 1884, families across Mackay, Sarina and the Whitsundays have relied on us for steady, compassionate guidance – a legacy we’re proud to live up to today.
Hold the service at our Mackay Funeral Home, or at a local church, community hall, sports club or a beautiful outdoor setting along the Queensland coast. The choice is yours.
Our funeral home has a dedicated viewing room where you can say a private goodbye. We can also help arrange a viewing in the comfort of your own home.
Whether burial or cremation, we’ll guide you through each step, including liaising with cemeteries or crematoria in Mackay and surrounding areas.
We can help you plan and host a reception or gathering at Mackay Funeral Home, or another venue such as a private residence, community venue or sports club.
Compile your favourite photos, videos and stories of your loved one to play at the service or reception.
If you have friends or family who are unable to attend the funeral in person, they can still be a part of the service thanks to funeral live-streaming via our partner, OneRoom.
If your loved one needs to be returned interstate or overseas – or brought home to Mackay – we can help you navigate the complexities of repatriation.
We understand this is a difficult time. We’re here to help you as much as we can, before, during and after the service.
When you call, you’ll speak to a caring funeral specialist. They’ll arrange to bring your loved one into our care, then connect you with a local Mackay funeral director. When you call, you’ll speak to a caring funeral specialist. They’ll arrange to bring your loved one into our care, then connect you with a local Mackay funeral director.
Come into Mackay Funeral Home, or we can travel to you. Your dedicated funeral director will listen to your wishes and guide you through your options with compassion and dignity.
Your funeral director will be present throughout, overseeing the service and helping things run as planned, so you can focus on being present with your family.
Support doesn’t end after the funeral. If you need guidance or connections to grief support services, we’re here. Always.
However you honour a life, you’re welcome here. We work with families of all faiths, beliefs and cultural backgrounds, creating services that reflect traditions, customs and personal wishes with dignity and respect.
For over 135 years, families across Mackay and nearby districts have turned to us for personalised funeral services. We’re proud to be part of Mackay’s unique history – and its future.
It’s often the small details that make a farewell truly meaningful. We’ll help you explore what’s possible.
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We offer a range of urns, including biodegradable urns, decorative urns, keepsake urns, and customised designs.
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Choose from solid timber, veneered finishes, eco-friendly options, simple MDF styles, and custom-designed coffins.
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We can help arrange memorial jewellery and keepsakes, such as necklaces, bracelets, and custom stationery.
They were very professional and kind during this process.
The team were very professional, kind and understanding through our very sad time.
Dealing with the departure of our beloved Mother and Nan. The process was not stressful and was left to us when we felt we could proceed. Before and after they have continued to help, with questions and anything else we have needed. The service they provided was beautiful, the Celebrant Pauline, was amazing, the overall sadness we felt in the beginning, was uplifted with a beautiful ending.
Kathleen and Mah were very professional and handled all our concerns.
Yes. We have a welcoming funeral home in Mackay, which includes a 60-seat chapel, viewing room and refreshments lounge. We can also arrange services at churches, community venues and meaningful outdoor locations throughout Mackay.
We understand how overwhelming this time is, and we’re sorry you need to go through the process of planning a funeral. It’s a lot to take in and it’s natural to feel overwhelmed and uncertain. The first step is simply to call us, so you don’t have to face this process alone. We’ll answer your call any time, day or night, and guide you through what happens next.
Absolutely. We pride ourselves on helping families celebrate what made their loved one unique. From music and visual tributes to themed elements, we’ll help create a service that truly reflects your loved one’s life.
Costs vary depending on the choices you make. We’ve published our price lists so you can make an informed decision. Our funeral specialists can also explain each option and help you make decisions that feel right and suit your budget.
When someone dear to you passes away, our experienced funeral directors in Mackay are here to help. Call us any time, day or night, for compassionate guidance and support.
