Plan a funeral now
If someone you love has passed away, support is available 24 hours a day. We’ll bring your loved one into our care and gently guide you through the next steps.
For more than 135 years, Mackay Funerals has supported families across Mackay, Sarina and the Whitsundays with personalised funeral services.
Serving our community since 1884
Yes, you read that right – we’ve been serving Mackay since the late 1800s. We still operate from the same funeral home we started in all those years ago.
Personalised service, guided by strong values
Family, honour, trust, respect, commitment and loyalty are the values we bring to our work – and to every farewell that we help arrange.
Deeply connected to our region
We proudly support organisations and causes throughout Mackay, doing our bit to contribute to what makes this place special.
If someone you love has passed away, support is available 24 hours a day. We’ll bring your loved one into our care and gently guide you through the next steps.
Many Mackay locals choose to pre-plan their funeral for peace of mind. Our prepaid funeral specialists can help you explore whether this feels right for you.
At Mackay Funerals, we understand your values and care about them too. Our values define us all – our lives, our loves, our choices. They make us who we are, and they live on in the hearts and minds of those we love long after a person is gone. That’s why we tailor every funeral service to the needs and values of the families we serve, helping them celebrate what they treasure most.
Gather with family and friends at our welcoming funeral home in Mackay, located in the heart of the town centre at 189 Alfred Street.
We offer a range of funeral services in Mackay designed to honour your loved one and create lasting memories. Each package includes the essential services outlined below.
Compassionate guidance and support
You’ll be supported by caring funeral directors every step of the way.
Mortuary care
Respectful transfer, preparation and care of your loved one.
Help with paperwork
Assistance with required forms, permits and essential documentation.
Coffin or casket selection
A considered range of coffin and casket options for burial or cremation.
They were very professional and kind during this process.
The team were very professional, kind and understanding through our very sad time.
Dealing with the departure of our beloved Mother and Nan. The process was not stressful and was left to us when we felt we could proceed. Before and after they have continued to help, with questions and anything else we have needed. The service they provided was beautiful, the Celebrant Pauline, was amazing, the overall sadness we felt in the beginning, was uplifted with a beautiful ending.
Kathleen and Mah were very professional and handled all our concerns.
Where families have given permission, you'll find details of upcoming and recent services here.
When someone dear to you passes away, our experienced funeral directors in Mackay are here to help. Call us any time, day or night, for compassionate guidance and support.